Global SaaS unicorn from India serving 75,000+ businesses worldwide
Freshworks is a global-ready SaaS company founded in 2010 in India (as Freshdesk). The company offers intuitive, cloud-based tools for customer support, sales, marketing and IT service management, helping businesses of all sizes deliver better customer and employee experiences. With more than 75,000 businesses worldwide using its platform, Freshworks combines Indian product innovation with global execution.
| Product | About | Price Advantage | Where to Buy |
|---|---|---|---|
| Freshdesk | Cloud-based customer support platform with omnichannel ticketing | 30–50% cheaper than global enterprise helpdesk tools | Company Website |
| Freshsales (CRM) | AI-enhanced CRM for sales teams, with automation and pipeline management. | 25–45% lower than international CRM platforms | Company Website |
| Other Freshworks Offerings | include ITSM, marketing automation and HR & collaboration | Offers global-grade SaaS at about 30–50% lower cost | Company Website |
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